WELCOME TO PIVOT SHIELD NEMT
A dependable NEMT services in Greater Houston Area Safely Connecting Care: Your Journey, Our Priority in Non-Emergency Medical Transportation Excellence
Our Values
Safety First
We prioritize the safety and well-being of passengers, implementing strict safety protocols and regular vehicle maintenance to ensure a secure travel experience.
Customer-Centric Approach
We focus on the needs and preferences of customers, providing personalized and compassionate care throughout the transportation process.
Compassion and Empathy
We foster a culture of compassion and empathy among our staff, recognizing the unique needs and challenges faced by individuals requiring non-emergency medical transportation.
Our Vision
We aspire to lead in Non-Emergency Medical Transportation, simplifying healthcare access for everyone. Our vision is a future of easy and caring journeys, enhancing the quality of life for individuals with mobility challenges through innovation and trust worthiness.
Our Values
At Pivot Shield, we are mindful of diverse cultural practices and preferences. Our adaptability and openness to feedback ensures our inclusive and culturally sensitive Non-Emergency Medical Transportation services. In 2023, we introduced a set of Cultural Beliefs and Behaviors to support the cultural transformation of the company: Safety First, Customer-Centric Approach and Compassion and Empathy.
Need help? FAQs
We serve a geographical area that includes Greater Houston area.
We offer customized wheelchair-accessible transportation, ensuring door-to-door service for diverse requirements such as medical appointments, outpatient rehabilitation, dialysis, chemotherapy, hospital discharges, nursing home transfers, and beyond.
We extend our services to people of all age groups, encompassing individuals with disabilities, those undergoing surgery, senior citizens, and anyone seeking dependable transportation.
Our drivers undergo intensive training, maintain outstanding driving records, and successfully pass thorough background checks.
Booking a ride is simple. Reach out to us via phone or our website to schedule transportation tailored to your specific requirements.
Certainly, all our vehicles are designed to accommodate wheelchairs, ensuring a comfortable and secure travel experience for individuals with mobility challenges.
WHY CHOOSE US?
We recognize the significance of having a trustworthy transportation service from your home to the hospital, or any destination, and back again. Our dependable drivers ensure punctual arrivals, safe journeys, and are ready and waiting for your return. No more hassles of navigating public transportation or waiting in lines for expensive cabs. Your designated driver will personally greet you by name, ensuring you arrive at your destination feeling refreshed and relaxed.